Frequent issues

Here's some answers!

Nothing happens to my Canvas page

Here are a few things to check for:
- Better Canvas only works with Canvas, so if you're trying to use any other learning management system it won't work.
- Make sure the url in the menu is set and is the same url you see when on your Canvas dashboard.
- Make sure the dashboard is in card view and not list view, since most of the features only work in card view.

How to create a theme

To make a theme you'll need to put in images for your cards, customize the dark mode, select cards colors, select a custom font, etc. You don't have to do all of these, but I only accept themes with at least a dark mode and card images. Once your theme is ready, you can then export it by going to the export section under the themes tab. Then, select the checkboxes to generate an output that you can send to my email, ksucpea@gmail.com - be sure to include the name of your theme and your name for credit!

How to fix dark mode gaps

It can be hard to target everything because gaps need to be manually fixed and I don't have access to some places that you may have. In the Edit Dark Mode tab, you will find a dark mode fixer option which you can try running on the page. If this doesn't fix the gap, please send an email to ksucpea@gmail.com so I can get more details to fix the issue.

How to fix cards not found error

If you go to your canvas page and turn on dark mode (or any other features) but don't see any changes to your page, the url you entered is likely incorrect. Changing it to your correct Canvas url should fix this issue. Otherwise, here are some things to try:
- Make sure to reload both your Canvas page and the menu.
- Exit out of all tabs except your Canvas page and try opening the menu as a popup (by going to the puzzle icon in the top right corner and clicking Better Canvas).
- Reinstalling to reset the extension settings.
- If you go to the "Report an issue" tab in the menu and there is anything in the error log, please send that to me.

Card colors not working

Make sure you're on the dashboard page and the dashboard is in card view. You may also need to have only one Canvas page open.

How to change card colors

If you are not happy with your card colors, you can click on the three dots in the top right corner of each card to change their color individually.

Card colors becoming muted

You likely have High Contrast UI enabled. You can change this by clicking on your account icon in the sidebar and disabling the setting there.

Why was my theme not added

I truly appreciate you taking the time to submit your theme. Due to the number of submissions I receive, I try to add only high quality themes that are complete. If your theme is missing compenents (i.e. dark mode, card images), uses one of the default dark modes, or is too similar to another theme, this is likely why I couldn't add it.

Support for Safari, Edge, and others

The only supported browsers are Chrome and Firefox. I don't have a Mac so I am unable to port the extension to Safari at this time. Additionally, the Edge addon store does not work, so I can't support the extension on there either. There are no plans to support other browsers such as Opera.